Merchandising & Store Ops

Self-checkout loss share rises to 28.5% in 2026 ECR report

The 2026 ECR Retail Loss report indicates that self-checkout accounts for approximately 28.5% of total retail loss, up from under 10% in 2018, while handling about 54% of transactions where offered.

The numbers

  • 54% An average of 54% of transactions go through SCO.
  • 39 retailers New data is based on responses from thirty-nine retailers.
  • €1 trillion Combined turnover of the 39 retailers exceeds €1 trillion.
  • +0.26 percentage points Average difference in loss in the first year of SCO operation.
  • 22% SCO increases loss by an average of 22% in the year after implementation.

Sources

More from this issue