Culinary & FoodserviceSaturday, November 14, 2026
Voice AI ordering scales to 50,000 daily transactions in US fast food
Wendy's voice ordering system, built on Google Cloud, has reached approximately 50,000 orders per day across 24 U.S. states with a reported 95% success rate.
The numbers
- $1.55 trillion US restaurant and foodservice sales projected for 2026.
- 42% Operators reporting their restaurants were not profitable in 2025.
- 86% Surveyed operators felt comfortable using AI.
- 81% Operators planned to use AI more in the future.
