Supply Chain & Fulfillment Sunday, November 1, 2026

Project44 AI agent automates freight procurement and cuts costs

Project44 launched an AI agent in its Intelligent TMS that automates carrier selection and negotiation, reducing freight spend by 4.1% and accelerating sourcing cycles by 75%.

The numbers

4.1 percent Reduction in freight spend from early deployments
75 percent Reduction in sourcing cycle times from early deployments
70 percent Reduction in manual coordination effort from early deployments
17% Increase in on-time performance for early TMS users
60% Time saved on quoting carriers for early TMS users

Sources

freightwaves.com

More from this issue

Culinary & FoodserviceNov 1, 2026

Wendy's expands AI drive-thru ordering to 500 U.S. locations

Wendy's is scaling its FreshAI drive-thru ordering system, built on Google Cloud foundational LLMs, from 160+ units in Q1 2025 to 500+ U.S. locations by year-end, reporting improved order accuracy, efficiency, and upsell-driven check-size gains.

Culinary & FoodserviceNov 1, 2026

Square launches AI agent for phone ordering and kitchen routing

Square introduced an AI agent that handles phone calls, takes orders, and routes them to the kitchen and POS with full interaction logging, alongside a redesigned kiosk and a back-of-house assistant.

Merchandising & Store OpsNov 1, 2026

AI agents compress retail line reviews from weeks to hours

BCG describes an agentic operating model where specialized AI agents for pricing, promotions, assortment, and inventory coordinate to continuously monitor market signals and accelerate decision-making.

Retail MediaNov 1, 2026

ShopMy launches consumer shopping platform with multi-curator discovery engine

ShopMy has launched shopmy.us, a consumer shopping platform featuring a multi-curator discovery engine called Circles and a personalization layer called Taste Profile.

Shopping ExperiencesNov 1, 2026

Commercetools launches InStore for unified online and physical retail

Commercetools introduced InStore in January 2025, a unified-commerce application that integrates online and physical retail operations using AI-driven personalization and real-time inventory.