Supply Chain & Fulfillment

Zalando deploys AI robots for returns at CEVA sites

Zalando and CEVA Logistics have launched AI-powered robotic systems at facilities in Germany and Poland to process returned fashion items without per-SKU training.

The numbers

  • 50 percent Estimated percentage of items ordered across markets that are returned.
  • 96 percent Percentage of returned items classified as being in ideal condition.
  • 98 percent Percentage of returned fashion items that can be offered again.
  • 20 Number of specialized return centers in Zalando's European network.
  • 50 Number of AI-powered robots from Nomagic planned for deployment.

Sources

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