Supply Chain & FulfillmentFriday, October 30, 2026
Zalando deploys AI robots for returns at CEVA sites
Zalando and CEVA Logistics have launched AI-powered robotic systems at facilities in Germany and Poland to process returned fashion items without per-SKU training.
The numbers
- 50 percent Estimated percentage of items ordered across markets that are returned.
- 96 percent Percentage of returned items classified as being in ideal condition.
- 98 percent Percentage of returned fashion items that can be offered again.
- 20 Number of specialized return centers in Zalando's European network.
- 50 Number of AI-powered robots from Nomagic planned for deployment.
