Merchandising & Store OpsWednesday, September 9, 2026
Microsoft launches agentic AI suite for retail store operations
Microsoft announced a suite of agentic AI solutions on January 8, 2026, including a Store Operations Agent template that autonomously orchestrates workflows and recommends next-best actions for staffing and inventory.
The numbers
- 693% AI-driven ecommerce traffic surge for 2025 holiday season compared to 2024
