Shopping Experiences

AI shopping agents expand checkout capabilities across major platforms

Major technology and retail firms integrated direct purchasing features into AI assistants in 2025 and 2026, with shopping queries reaching approximately 50 million daily on one leading platform.

The numbers

  • 50 million Daily shopping queries on ChatGPT
  • 2% Share of ChatGPT queries that are shopping-related
  • 800 million Weekly active users for ChatGPT
  • 500 million Weekly active users for ChatGPT in March
  • 40% Share of U.S. e-commerce spending captured by Amazon

Sources

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