Culinary & Foodservice

Papa Johns deploys Gemini-powered AI agent for omnichannel ordering

Papa Johns has become the first restaurant brand to deploy Google Cloud's Gemini-powered omnichannel AI ordering agent, which handles complex group orders, allergy considerations, and loyalty deals across apps, websites, phones, kiosks, and in-car systems, with a nationwide rollout planned by the end of 2026.

The numbers

  • 50% Reduction in wait times for food pickup with 'Ready on Arrival'.

Sources

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