Merchandising & Store Ops Monday, October 19, 2026

Gartner: 15% of IT Leaders Pilot AI Agents for Retail Tasks

Gartner reports that 15% of IT leaders are piloting or deploying autonomous AI agents for retail tasks such as inventory optimization and shelf management.

The numbers

15% IT leaders piloting or deploying autonomous AI agents
50% CIOs diversifying risk strategies due to regulatory complexity
80% Agentic AI use cases requiring real-time, contextual data access
40% CIOs focusing on technical debt cleanup to speed innovation

Sources

biztechmagazine.com

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