Shopping Experiences

Amazon's AI shopping assistant boosts purchase completion rates by 60 percent

Amazon's 'Rufus' AI shopping assistant, built on Amazon Bedrock and Claude, is projected to generate over $700 million in profit in 2025 and has increased purchase completion rates by 60% for its users.

The numbers

  • 60% Rufus users are 60% more likely to complete purchases
  • $700M+ Rufus projected profit in 2025
  • 250M+ Amazon Rufus active customers
  • $10B Annualized sales impact for 2025
  • 73% Consumers using AI assistants for shopping

Sources

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